PROMO TERMS AND CONDITIONS

1. Promotion Overview

East West Banking Corporation (EastWest), in partnership with Oona Insurance, offers qualified customers a twenty percent (20%) discount when they purchase an eligible Oona Travel Insurance policy through Oona Insurance available in the EasyWay app and use a qualified EastWest Debit Card or EastWest Credit Card.

2. Eligibility

The promotion is open to customers who meet all of the following conditions:

• The customer has a valid EastWest Debit Card or EastWest Credit Card that is active and in good standing at the time of purchase.
• The customer must have an existing EasyWay account.
• The customer logs in to EasyWay and accesses Oona Travel Insurance through the Oona Insurance widget inside the EasyWay app.
• The customer purchases an eligible Oona Travel Insurance plan during the promo period.
• The customer enters the required EastWest card details or the first six (6) digits of the EastWest card in the designated promo/BIN field, as applicable in the Oona purchase journey.
• The transaction is successfully completed through Oona Insurance's payment portal during the promo period.

Don’t have an EasyWay account yet? Download the EasyWay app and register now to enjoy this promo.

3. Eligible Travel Insurance Plans

The 20% discount applies to eligible Oona Travel Insurance plans offered through the EasyWay journey, including the following plan tiers:

All plans remain subject to Oona Insurance's underwriting rules, policy wording, exclusions, limitations, coverage conditions, and availability.

4. Promo Offer

Qualified customers will receive a 20% discount on the applicable premium of an eligible Oona Travel Insurance policy. The discount is applied upfront and is reflected before the customer confirms and completes payment.

The promotional discount:

• is automatically applied after successful validation of the eligible EastWest card;
• does not require a separate cashback, rebate, reimbursement, or post-purchase crediting process;
• is non-transferable and non-convertible to cash or any other reward;
• cannot be exchanged for another product, benefit, or discount; and
• may not be combined with other Oona or EastWest promotional discounts unless expressly allowed.

5. How to Avail of the Promotion

1. Log in to the EasyWay app.
2. Click the “Buy Insurance” icon or tap the Travel Insurance banner.
3. From the insurance dashboard, select Travel Insurance.
4. Agree to the Terms and Conditions and click “Continue.”
5. Click “Get Free Quote” and enter the required travel details and the first six (6) digits of your EastWest Debit or Credit Card.
6. Choose your preferred Travel Insurance plan and add-ons (if applicable).
7. Enter and review personal details.
8. Confirm that the 20% promotional discount is reflected in the premium payable.

• Complete payment through Oona Insurance’s payment portal.
• Upon successful payment, your electronic policy (e-policy) will be generated and sent to your registered email address.

6. Discount Application Process

The 20% discount will be applied instantly during the Oona Insurance checkout process. Once the customer’s eligible EastWest Debit Card or Credit Card is validated, the system will automatically deduct the promotional discount from the travel insurance premium.

The discounted premium will be displayed before payment confirmation, ensuring transparency in the amount payable. The customer will only be charged the net premium after the discount.

No separate reward crediting date applies, as the promotional benefit is provided immediately as a price reduction at checkout.

7. Sample Customer Scenarios

8. Transactions Not Eligible for the Promotion

• Transactions paid using cards other than qualified EastWest Debit Cards or EastWest Credit Cards.
• Transactions that are unsuccessful, declined, cancelled, reversed, voided, refunded, fraudulent, or otherwise invalid.
• Transactions completed before September 15, 2026 or after October 15, 2026.
• Purchases made outside the designated Oona Insurance journey accessed through EasyWay, unless otherwise confirmed by EastWest and Oona.
• Transactions involving cards that are blocked, closed, expired, delinquent, restricted, or not in good standing.
• Transactions found to involve abuse, manipulation, misrepresentation, or circumvention of the promo mechanics.

9. General Terms and Conditions

1. The insurance policy is issued and underwritten by Oona Insurance and remains subject to the applicable policy terms, conditions, exclusions, limitations, and underwriting guidelines.
2. EastWest provides customers access to the Oona Insurance purchase journey through EasyWay. Payment processing, policy issuance, coverage administration, and claims handling are subject to Oona Insurance's applicable processes.
3. The customer is responsible for reviewing all policy information, benefit limits, exclusions, travel details, insured-person details, and the final discounted premium before confirming payment.
4. The 20% discount applies only to the insurance premium components identified as eligible by Oona. Taxes, fees, add-ons, or other charges may be excluded where applicable.
5. In case of a dispute regarding card eligibility or the application of the discount, EastWest's and Oona Insurance's records shall be used as the basis for validation, subject to applicable law and regulatory requirements.
6. EastWest and Oona Insurance reserve the right to disqualify any customer or transaction that does not comply with these mechanics.
7. EastWest and Oona Insurance may amend, suspend, or discontinue the promotion with the approval of the Department of Trade and Industry, when required by applicable rules.
8. All questions or disputes relating to insurance coverage, policy issuance, cancellations, and claims shall be governed by the issued policy and handled by Oona Insurance.

Frequently Asked Questions

1. Who can avail the 20% discount?

Customers who purchase an eligible Oona Travel Insurance plan through the Insurance dashboard or banner in EasyWay and use a qualified EastWest Debit Card or EastWest Credit Card during the promo period.

2. When will the discount be applied?

The discount is applied instantly after entering the first 6-digits of the debit and credit card in travel details screen.

3. Do I need to register or submit a claim for the discount?

No. No separate registration, cashback claim, or reimbursement request is required.

4. Do I need a promo code?

No separate promo code is required. The customer must provide the required EastWest card information or the first six (6) digits of the card in the designated promo/BIN field, as applicable.

5. Can I use either an EastWest Debit Card or EastWest Credit Card?

Yes. Both qualified EastWest Debit Cards and EastWest Credit Cards are eligible for this promotion.

6. What happens if the discount does not appear?

The customer should not proceed with payment until the displayed premium is reviewed. The customer may contact the designated EastWest or Oona customer support channel for assistance.

7. How soon will I receive my policy?

Upon successful payment, the e-policy is expected to be generated and sent to the customer's registered email address.

8. Are the plans accepted for Schengen visa applications?

Oona states that its eligible travel insurance plans are Schengen-ready. Customers should review the selected plan and current visa requirements before applying.

9. Does Travel Insurance include COVID-19 coverage?

COVID-19 coverage is available in higher-tier plans or as an optional add-on for select plans, subject to the chosen plan and policy terms.

10. Can the discount be converted to cash?

No. The discount is non-transferable and non-convertible to cash.

Customer Support

EastWest Customer Service
(+632) 8888-1700 / service@eastwestbanker.com

Oona Travel Emergency Assistance
(+00) 632 8459 4727

Oona Travel Assistance Email
operationsph@pacifico-assistance.com.ph

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