Promo Mechanics
1. The promo is open to all active EastWest Credit Cards (“Cardholders”) in good credit standing*.
2. Promo period is from January 2 to December 30, 2026.
3. Credit cardholders can avail of the following offers at the following outlets at The Manila Hotel:
| OUTLET | OFFER |
|---|---|
| Café Ilang-Ilang | Buffet Available Daily Lunch and Dinner – 35% discount Mechanics: Minimum 6 and maximum 10 diners per card per meal period. |
| Champagne Room | Degustation Monday to Saturday - 35% discount Mechanics: Ala Carte Discount 35% on ala carte menu Minimum dine-in spend of Php 3,000 and max discount of P5,000. |
| Red Jade | Chef's Recommendation Available Daily Ala Carte Discount Available daily 20% on ala carte menu Mechanics: Minimum dine-in spend of Php 3,000 and max discount of P5,000. |
4. Blackout dates shall apply on February 14, May 10, June 21, December 24 and 25, 2026.
5. Prior reservation is required. Cardholders may contact the following for reservations:
| Restaurant reservation |
|
| Café Ilang Ilang |
|
6. Cardholders must present their EastWest credit card prior to payment and must inform the representative/s that they will avail of the offer.
7. Only one (1) EastWest credit card may be used to avail the promo offer. Promo offer can be availed in a single-receipt purchase transaction only per table per visit. Splitting of transactions is not allowed.
8. The offer cannot be exchanged for other items or discounts and cannot be used in conjunction with upgrade certificates, current promotions, menu bundles, packages, Privilege and VIP cards, and any other discount as mandated by law, regulation, or ordinance.
9. All other fees pertaining to the transaction, such as service charges, delivery fees, and other applicable taxes will be shouldered by the Cardholder.
10. In the purchase of goods and services which are on promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
11. The offer is non-transferable and is not convertible to cash or gift certificates.
12. Issues related to the The Manila Hotel transaction should be directed to and will be resolved by The Manila Hotel.
13. EastWest makes no representation for The Manila Hotel and all feedback regarding the quality of the goods and services provided should be directed to the respective merchant.
14. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
15. For any inquiry on the promo or concern on the card account, Cardholders may email cards@EastWestbanker.com.
16. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
17. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and The Manila Hotel shall be conclusive with the approval of DTI.
*Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
Per DTI Fair Trade Permit No. FTEB-245487, Series of 2025.
For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.
EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
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